{"id":19784,"date":"2026-09-05T00:00:27","date_gmt":"2026-09-05T00:00:27","guid":{"rendered":"https:\/\/firston.pt\/adr-alternative-dispute-resolution\/"},"modified":"2026-09-28T13:25:17","modified_gmt":"2026-09-28T13:25:17","slug":"adr-alternative-dispute-resolution","status":"publish","type":"page","link":"https:\/\/firston.pt\/en\/adr-alternative-dispute-resolution\/","title":{"rendered":"ADR &#8211; Alternative Dispute Resolution"},"content":{"rendered":"<h2>Alternative Dispute Resolution for Consumer Disputes<\/h2>\n<p>Pursuant to Law No. 144\/2015, of September 8, we hereby inform you that, in the event of a consumer dispute, the consumer may seek assistance from an Alternative Dispute Resolution (ADR) entity.<\/p>\n<h2>Alternative Dispute Resolution Body<\/h2>\n<p><strong>Lisbon Consumer Dispute Arbitration Center (CACCL)<\/strong><\/p>\n<ul>\n<li>Email: juridico@centroarbitragemlisboa.pt<\/li>\n<li>Phone: (+351) 218 80 70 30<\/li>\n<li>Fax: (+351) 218 80 70 38<\/li>\n<li>Address: Rua dos Douradores, No. 112 &#8211; 2nd Floor, 1100-207 Lisbon<\/li>\n<\/ul>\n<p>For more information on alternative dispute resolution for consumer disputes in Portugal, you can also visit the <a href=\"https:\/\/www.consumidor.gov.pt\" target=\"_blank\" rel=\"noopener\">Consumer Portal<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Alternative Dispute Resolution for Consumer Disputes Pursuant to Law No. 144\/2015, of September 8, we hereby inform you that, in the event of a consumer dispute, the consumer may seek assistance from an Alternative Dispute Resolution (ADR) entity. Alternative Dispute Resolution Body Lisbon Consumer Dispute Arbitration Center (CACCL) Email: juridico@centroarbitragemlisboa.pt Phone: (+351) 218 80 70 [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-19784","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/firston.pt\/en\/wp-json\/wp\/v2\/pages\/19784","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/firston.pt\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/firston.pt\/en\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/firston.pt\/en\/wp-json\/wp\/v2\/comments?post=19784"}],"version-history":[{"count":1,"href":"https:\/\/firston.pt\/en\/wp-json\/wp\/v2\/pages\/19784\/revisions"}],"predecessor-version":[{"id":19785,"href":"https:\/\/firston.pt\/en\/wp-json\/wp\/v2\/pages\/19784\/revisions\/19785"}],"wp:attachment":[{"href":"https:\/\/firston.pt\/en\/wp-json\/wp\/v2\/media?parent=19784"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}